Contact us


If you need help but can't find the answer in our knowledge base, please fill out the form below, and we'll get back to you as soon as possible.

I searched the knowledge base and did not find an answer.

captcha

Where can I find Priority Matrix tutorials?

Click here to watch past webinars, and register for future ones.


I can't see my projects-- where did they go?

Chances are you're using a filter that hides some projects. For example, is that project archived? Maybe you accidentally deleted some items?


Can I add or remove seats? How?

Go to your account page, then add or remove your team member's email address in the Team Members box.


Where can I see my invoices?

To access your invoices, visit the account page and click "manage subscriptions." You'll see a list of your subscriptions. Click on each row to see more details.


How do I reset my password?

Please follow this link to change your password. You'll receive a confirmation email -- so be sure to check and confirm the change.


How do I change my email preferences or unsubscribe?

You can update your communication preferences, or unsubscribe from various types of messages.


What's the difference between the free and paid versions?

We offer a free trial that includes all features of the app. After that, a subscription will be required in order to continue using the product.


How can I delete my account?

We're sorry that you're leaving us! Please click here to delete your account and all associated data. Keep in mind that this operation is non-reversible.